Floormonk's SPC Flooring Warranty
SPC Flooring Warranty
This warranty by FLOORMONK is valid exclusively for the original purchaser and cannot be transferred to any other party.
Key Warranty Terms
- Pre-Installation Inspection: FLOORMONK ensures that SPC flooring is free from manufacturing defects during the warranty period. Customers or installers must carefully inspect all planks prior to installation. Any visible defects noticed after installation will not be covered under this warranty.
- Verification of Claims: FLOORMONK reserves the right to assess reported defects through technical analysis or sample inspection.
- Resolution for Defects: If a manufacturing defect is confirmed, FLOORMONK will replace the defective material. Claims that do not meet the specified warranty conditions will not be considered.
Important Reminder
Proper handling and inspection before installation are crucial to ensure the best performance of FLOORMONK SPC flooring.
FLOORMONK Product Warranty
| Project Type | Standard Warranty | 0.5mm Wear Thickness | 0.3mm Wear Thickness |
|---|---|---|---|
| Residential | 15 years | 20 years | 15 years |
| Light Commercial | 10 years | 15 years | 10 years |
What’s Included in the Warranty?
- Material Integrity: The warranty covers protection against any structural changes due to climate factors such as UV radiation, humidity, and temperature variations up to ±60°C compared to the mounting temperature.
- Mechanical Damage: Protection against mechanical issues like:
- Breaking
- Cracking
- Color fading
- Splitting of SPC flooring on tiles/RCC surfaces
- Warranty Resolution: If defects arise within the warranty period, FLOORMONK will replace or repair the material by providing similar or new material.
- Waterproof, Scratchproof, Fire Resistance & Termite-Proof Coverage: Floormonk flooring is designed to be 100% waterproof, scratch-resistant, fire resistance and termite-proof. If you experience any water damage, deep scratches, or termite issues under normal usage conditions, they will be covered under warranty.
- Color Changes: In the first 6 months after installation, the flooring may lighten due to exposure to light but will settle into its final shade. This is not a defect.
- Catalog Color Variations: Colors in the catalog may vary slightly due to pigment differences and mounting direction.
Important Installation Guidelines (Improper installation is not covered by warranty)
- Always store and transport cartons flat.
- Allow the flooring and room to acclimate at a constant temperature between 65°F and 85°F for 48 hours before installation.
- Maintain temperatures between 65°F and 85°F for 48 hours after installation.
- Mix planks from several cartons to ensure a random appearance.
- Inspect each plank for any damage before installation.
- Leave a 1/4” expansion gap around the room perimeter, fixtures, and pipes.
- Cover exposed edges with trim or silicone caulking.
- SPC floors can be installed in rooms up to 40’ x 40’. For larger areas, use T-moldings to reduce the length or width.
- If installing SPC floors in multiple rooms, it is highly recommended to use T-moldings between rooms.
What’s Not Included in the Warranty?
- Improper use, such as bending, hitting, forcing, inadequate mounting, insufficient drainage, or exceeding technical specifications, voids the warranty.
- Color fading is not covered if the flooring is used in outdoor spaces due to exposure to sunlight and weather conditions.
- Accidental damages, such as those caused by fire, burns, or flooding, are outside the scope of the warranty.
- Moving heavy appliances? Be sure to use felt pads or plywood panels to prevent scratches, unprotected moves aren’t covered.
- Proper installation is key! Damage from untreated subfloors (uneven, moist, or improper pH levels), insufficient flooring acclimation, or the use of non-recommended tools like hammers or nails isn’t eligible for warranty claims. Also, avoid installing cabinets directly on the flooring.
- Pre-attached underlayment is there for a reason - adding extra layers or using unsuitable subfloors can lead to issues that aren’t covered.
- Chips, warps, buckles, or cracks? These often result from not leaving enough expansion space, unstable subfloors, or improper maintenance.
- Stick to approved cleaning products! Harsh chemicals or unapproved cleaners can void your warranty.
- Any claim during the warranty period must be accompanied by the original fiscal invoice and sent in writing to the following address:
FLOORMONK: INDIA'S PREMIUM SPC FLOORING
Corporate Office:
1006, The Spire, Near Sheetal Part BRTS Bus Stop, 150 Ring Road, Rajkot 360006, Gujarat, India.
Phone:
+91 95866 41600 / +91 95866 31600 | www.floormonk.com | [email protected]
Recommended Use
Applicable for indoor flooring of residential, commercial areas, hotels, restaurants, gyms, malls, hospitals, airports, schools, industries, SPAs, and religious spaces. Ideal for areas like bathrooms, balconies, kitchens, living rooms, and bedrooms.
Storage Guidelines: SPC flooring must be stored in a clean and dry environment, away from sharp objects, fire, or greasy substances. It does not emit harmful substances into the environment.